Privacy Policy

We collect information that you provide directly to us and information that is automatically collected when you use our services:

• To provide, maintain, and improve our services
• To process transactions and send you related information
• To personalize your experience and send notifications
• To communicate with you about updates, events, and important information
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations and enforce our terms

We do not sell your personal information. We may share your information only in the following circumstances:

• With Service Providers: To third-party services that help us operate our platform (e.g., payment processors, hosting providers)
• With Temples and Creators: When you make a donation or booking, relevant information is shared to fulfill your request
• For Legal Purposes: When required by law or to protect our rights and users' safety
• In Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)

• We implement industry-standard security measures including encryption, secure servers, and access controls
• Payment information is handled by certified third-party payment processors and never stored on our servers
• We regularly review and update our security practices to protect against unauthorized access
• While we strive to protect your data, no method of transmission over the internet is 100% secure

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of promotional communications
• Withdraw consent for certain data processing activities

To exercise these rights, please contact us at support@sanatanamconnect.com

• We use cookies and similar technologies to enhance user experience and analyze usage patterns
• Cookies help us remember your preferences and provide personalized content
• You can control cookies through your browser settings, though this may affect functionality
• We use analytics tools to understand how our platform is used and improve our services

Our platform integrates with third-party services that have their own privacy policies:

• Payment processors for secure transaction handling
• Cloud hosting and data storage providers
• Analytics and monitoring tools
• Social media integrations (when you choose to connect)

We encourage you to review the privacy policies of these third-party services.

Sanatanam Connect is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

• We retain your personal information for as long as necessary to provide our services and fulfill legal obligations
• Transaction records are kept for accounting and legal compliance purposes
• When you delete your account, we will remove your personal information within 30 days, subject to legal requirements

Your information may be stored and processed in India and other countries where our service providers operate. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

This Privacy Policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of courts in Bangalore, India.